This Data Privacy Statement regulates the handling of the personal data of customers, registered users, interested parties and non-registered visitors of the websites of BENEO.
Collection and processing of personal data
When you visit our web site, our servers routinely store various access data in an electronic “log file”. These data include the IP address from which you are accessing our site, the web page from which you are visiting us plus the date and duration of your visit. The data are used exclusively for statistical purposes and under no circumstances are any forwarded to third parties. This enables us to continuously improve our web site and to enhance its attractiveness, usefulness and content.
The controller of the data file within the meaning of data protection law is
Tel: +49 621 421-150
Fax: +49 621 421-160
BENEO commits to protecting the private sphere of the visitors and users of the BENEO websites and to use their personal data exclusively according to relevant data protection law and this Data Privacy Statement.
The employees of BENEO shall be routinely obligated to maintaining data secrecy. The basis for this is found under the respective applicable statutory provisions such as the EU Data Protection Regulation (GDPR).
Collection and transmission of personal data within BENEO group
Your personal data collected via this website or by any other means will not be transmitted to any third parties other than the following legal entities of the BENEO group:
BENEO GmbH, Germany
BENEO Asia Pacific Pte. Ltd, Singapore
BENEO Inc., USA
BENEO India Private Ltd., India
BENEO Latinoamerica Ltda., Brazil
BENEO-Orafti S.A., Belgium
BENEO-Palatinit GmbH, Germany
BENEO-Remy N.V., Belgium
Orafti Chile S.A, Chile
Use and divulgence of personal data and limitation of use
We only collect and save personal data that you have voluntarily provided; for example, data that are submitted if you send us a message via a contact form, if you register for a download, if you participate in a survey, a contest or apply for a position. These data are used exclusively for the purpose identified and described.
Furthermore, personal data are only divulged to government institutions and authorities within the limits of mandatory regulations. Our employees and agencies are duty bound by us to respect the confidentiality of the data and strictly adhere to the stipulations of the European Data Protection Acts.
For technical reasons, data is collected on our webservers. This data is transmitted from the internet browser to our web server. The data is stored in server log files. The following data is stored there:
- type and version of the browser used
- operating system (User agent)
- websites that linked to our site (referrer URL)
- websites that have been visited
- date and time of your visit
- your Internet Protocol (IP) address
- status codes
- amount of data
- user of htaccess
This data is anonymized and stored separately from any other personal information, thereby making it impossible to connect it to any particular person. The data is used for statistical purposes and for technical maintenance or incident management in order to improve the quality of our website and of our services. The data is deleted after 60 days.
Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, applications or services to “remember” who you are and to remember your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service).
We use the following different types of cookies:
|Strictly Necessary/ Technical||These Cookies are necessary to allow us to operate our Sites so you may access them as you have requested. These Cookies, for example, let us recognize that you have created an account and have logged into that account to access Site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites.|
|Analytical/ Performance||These Cookies are used by us or third-party service providers to analyze how the Sites are used and how they are performing. For example, these Cookies track what pages are most frequently visited, and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the Sites, these Cookies may be correlated to you. These Cookies include, for example, Google Analytics cookies.|
|Functionality||These Cookies let us operate the Sites in accordance with the choices you make. These Cookies permit us to “remember” you in-between visits. For instance, we will recognize your user name and remember how you customized the Sites and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customizations during future visits.|
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, the information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.
This website uses Google Tag Manager. Google Tag Manager is a solution that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR. Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link https://www.hotjar.com/opt-out.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a LinkedIn component (LinkedIn plug-in) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding LinkedIn component of LinkedIn. Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins. During the course of this technical procedure, LinkedIn gains knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in at the same time on LinkedIn, LinkedIn detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the LinkedIn component and associated with the respective LinkedIn account of the data subject. If the data subject clicks on one of the LinkedIn buttons integrated on our website, then LinkedIn assigns this information to the personal LinkedIn user account of the data subject and stores the personal data.
LinkedIn receives information via the LinkedIn component that the data subject has visited our website, provided that the data subject is logged in at LinkedIn at the time of the call-up to our website. This occurs regardless of whether the person clicks on the LinkedIn button or not. If such a transmission of information to LinkedIn is not desirable for the data subject, then he or she may prevent this by logging off from their LinkedIn account before a call-up to our website is made.
On this website, the controller has integrated components of Twitter. The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a Twitter component (Twitter button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Twitter component of Twitter. Further information about the Twitter buttons is available under https://about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by the data subject. The purpose of the integration of the Twitter component is a retransmission of the contents of this website to allow our users to introduce this web page to the digital world and increase our visitor numbers.
If the data subject is logged in at the same time on Twitter, Twitter detects with every call-up to our website by the data subject and for the entire duration of their stay on our Internet site which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Twitter component and associated with the respective Twitter account of the data subject. If the data subject clicks on one of the Twitter buttons integrated on our website, then Twitter assigns this information to the personal Twitter user account of the data subject and stores the personal data.
Twitter receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged in on Twitter at the time of the call-up to our website. This occurs regardless of whether the person clicks on the Twitter component or not. If such a transmission of information to Twitter is not desirable for the data subject, then he or she may prevent this by logging off from their Twitter account before a call-up to our website is made.
The applicable data protection provisions of Twitter may be accessed under https://twitter.com/privacy?lang=en.
On our website we use components (videos) of YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company belonging to Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. On this website, we use the “ – enhanced data protection mode – ” option provided by YouTube.
When you display a page that has an embedded video, a connection will be made to the YouTube server and the content will appear on the website via a communication to your browser. According to the information provided by YouTube, in “ – enhanced data protection mode -”, data is only transferred to the YouTube server, in particular which of our websites you have visited, if you watch the video. If you are logged onto YouTube at the same time, this information will be matched to your YouTube member account. You can prevent this from happening by logging out of your member account before visiting our website. Further information about data protection by YouTube is provided by Google under the following link: https://www.google.de/intl/de/policies/privacy
The legal basis for this is Art. 6 Para. 1 lit. a) GDPR.
Registration for the e-mail newsletter takes place via a double opt-in procedure set up by the system. This means that you will receive an e-mail with a confirmation link after entering your data. This confirmation e-mail serves as approval of the owner of the e-mail address to receive the newsletter. Only after confirmation will the e-mail address be added to the mailing list.
You may revoke your prior consent to receive this newsletter under Art. 7 Para. 3 GDPR with future effect. All you have to do is inform us that you are revoking your consent or click on the unsubscribe link contained in each newsletter.
Revoking consent, objection against advertising, market or opinion research
To the extent that the use of personal data is based on the user’s consent, this consent can be revoked at any time, effective prospectively. This can take place by sending an e-mail to . Revoking the consent can result in the services no longer being available or the use relationship on BENEO being terminated. BENEO reserves the right to also rely on a statutory basis for data protection law procedures.
Furthermore, the user can at all times object to the use of his data for advertising, market or opinion research purposes—most simply by sending an e-mail to . BENEO shall point out this option of objecting to the user upon each use or shall make available a simple option for unsubscribing (e.g. as a link).
Further rights of the user affected
The person concerned has the right to get information about his stored data as well as the right to correct, block or delete this data if necessary. Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority if you believe that the processing of personal data concerning you is contrary to GDPR.
The data protection authority responsible for us:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Hausadresse, Königstraße 10a, 70173 Stuttgart, Germany, postal address: Postfach 10 29 32, 70025 Stuttgart, Germany, further information on the Internet at www.baden-wuerttemberg.datenschutz.de
Point of contact for data protection
For questions on the collection, processing or use of personal data, for information or for corrections, blocking or deletion of data and revoking consents previously granted, the affected party should contact via email.
BENEO Group Data Protection Officer, BENEO GmbH, Maximilianstraße 10, 68165 Mannheim, Germany, .